🔧 Technical Operations Center

System monitoring, bug tracking, and technical support management

All AI Agents
31/31 Online
99.8% Uptime
API Services
OpenAI: High Usage
All Others: Normal
Infrastructure
All Systems Green
Response: 120ms
Client Services
47 Clients Active
No Issues Reported
⚠️ API Usage Alert: OpenAI usage at 87% of monthly limit. Consider optimization or plan upgrade.

Technical Operations

Support Tickets & Bug Reports
12
Open Tickets
3.2h
Avg Response Time
89%
Resolution Rate
Ticket ID Client Issue Priority Status Assigned Actions
TK-2026-034 Sydney Medical Grace not answering calls after 8pm HIGH In Progress Rex (Tech Support)
TK-2026-035 Melbourne Legal Calendar integration not syncing MEDIUM Open Axel (Developer)
TK-2026-036 Brisbane North Feature request: SMS reminders LOW Open Unassigned
System Performance Monitoring
99.8%
Overall Uptime
120ms
Avg Response Time
2,847
Tasks Processed Today
Service Status Response Time Success Rate Last Check Actions
OpenAI API Online 340ms 99.2% 30 seconds ago
ElevenLabs Voice Online 180ms 99.8% 45 seconds ago
Twilio Phone Online 95ms 99.9% 1 minute ago
Database Cluster Online 12ms 100% 15 seconds ago
Recent System Activity & Logs
[2026-04-08 11:18:45] INFO: System health check completed - All systems operational
[2026-04-08 11:17:32] WARN: OpenAI API usage at 87% of monthly limit
[2026-04-08 11:15:20] INFO: Grace (AI Receptionist) handled 247 calls today
[2026-04-08 11:12:15] INFO: Financial dashboard updated with new pricing structure
[2026-04-08 11:08:40] INFO: Customer database backup completed successfully
[2026-04-08 11:05:18] WARN: Ticket TK-2026-034 escalated due to response time
[2026-04-08 11:02:33] INFO: New customer onboarding initiated for Melbourne Legal
[2026-04-08 10:58:12] INFO: Vance (Sales AI) completed 89 tasks with 92.1% success rate
[2026-04-08 10:55:07] INFO: Invoice generation completed for 47 clients
[2026-04-08 10:52:44] INFO: Automated backup process started