Analytics & Performance
Deep insights into your AI workforce performance and business impact
AI Performance Insight
Your AI staff answered 97% more calls this week compared to last week. Grace is handling calls 23% faster than average, suggesting her recent prompt optimizations are working well. Consider applying similar improvements to Liam and Vance.
to
1,247
Total Calls This Week
+23% vs last week
89
Appointments Booked
+15% vs last week
94.2%
Customer Satisfaction
+2.1% vs last week
$12,450
Revenue Generated
+31% vs last week
2.8s
Avg Response Time
-0.3s faster
97.8%
Uptime
+0.2% vs target
Call Volume Trends
Response Time Performance
Conversion Funnel
Agent Workload Distribution
AI Agent Performance Details
| Agent | Status | Calls Today | Avg Response Time | Success Rate | Revenue Impact | Customer Rating |
|---|---|---|---|---|---|---|
|
G
Grace
AI Receptionist
|
Active | 67 | 2.1s | 96.8% | $3,240 | 4.9/5 ⭐ |
|
L
Liam
Lead Generation
|
Busy | 42 | 3.7s | 89.3% | $2,850 | 4.6/5 ⭐ |
|
V
Vance
Sales Representative
|
Active | 28 | 4.2s | 92.1% | $6,360 | 4.8/5 ⭐ |