The Process

How Staffd Works

From discovery call to live AI staff in 48 hours. 31 specialists across 9 departments — deploy one or deploy them all.

From Discovery to Done

1
15 Minutes

Discovery Call

We jump on a quick call to learn about your business. What services do you offer? What are your pain points? Which processes are eating your time? What would make the biggest difference to your day-to-day?

No prep needed. Just show up and talk. We'll identify exactly which AI staff members will have the biggest impact on your business.

2
24–48 Hours

We Configure Your AI Team

Based on your needs, we select and train the right AI staff from our team of 31 specialists. Whether that's Grace handling calls, Sophie scheduling your crews, Noah chasing invoices, or a full department — each agent is configured specifically for your business.

Custom scripts, FAQ knowledge, booking rules, escalation paths, brand voice — everything is tailored to how you operate. You review and approve before anything goes live.

3
Go Live

Your AI Staff Start Working

We flip the switch. Your AI staff start handling their assigned tasks immediately. Calls get answered, jobs get scheduled, invoices get chased, customers get supported, reports get generated — all without you lifting a finger.

You get a dashboard to see every interaction, every booking, every lead in real time. Full visibility, complete control.

4
Ongoing

Continuous Improvement

Your AI staff get smarter over time. We monitor performance, refine responses, and make adjustments based on real results. Monthly check-ins to make sure everything's working perfectly — and to identify new opportunities.

As your business grows, we scale your AI team with you. Started with Grace? Add Sophie for scheduling. Need finance sorted? Bring in David, Zoe, and Noah. 31 specialists ready when you are.

What We Learn About Your Business

🏢

Your Services

What you offer, how you describe it, what makes you different from competitors.

🎯

Your Customers

Who your ideal clients are, what they typically ask, and what matters most to them.

📞

Your Processes

How you book appointments, handle enquiries, follow up on quotes, and close deals.

🗣️

Your Voice

How you want your brand to sound — professional, friendly, casual, formal, whatever fits.

⚠️

Your Escalations

When to transfer to a human, what counts as urgent, and who handles what.

📊

Your Goals

What success looks like — more bookings, better follow-up, faster response times, less admin.

What Your AI Staff Can Do

📞

Answer Calls

Grace picks up in seconds, greets callers professionally using your business name and tone.

📅

Book Appointments

Checks your calendar, finds a slot, confirms it — all in the same conversation.

🎯

Generate Leads

Liam runs outbound campaigns, qualifies prospects, and fills your pipeline automatically.

💰

Close Sales

Vance handles demos, objections, follow-ups, and moves deals through your pipeline.

📱

Manage Marketing

Alice creates content, runs campaigns, and keeps your brand visible across all channels.

💬

Support Customers

Sam handles enquiries via chat, email, and SMS — 24/7, always professional.

🚀

Onboard Clients

Olivia guides new clients through setup, ensuring a smooth start every time.

Build Reputation

Ben requests reviews, responds to feedback, and grows your online presence.

⚙️

Automate Workflows

Axel builds integrations and automations to eliminate repetitive manual tasks.

📊

Report & Analyse

Rachel tracks KPIs, builds dashboards, and turns data into actionable insights.

What You Get

🌙

24/7 Availability

📊

Dashboard Access

🎙️

Call Recordings

📱

SMS & Email Notifications

📈

Monthly Performance Reports

🤝

Dedicated Support

What Happens When

Day 0

Discovery Call

15 minutes to understand your business and identify the right AI staff.

Day 1

Configuration

We train your AI staff on your specific business, voice, and processes.

Day 2

Review & Approve

You test everything, request changes, and give final approval.

Day 3+

Live & Growing

Your AI team is working. We monitor, optimise, and scale with you.

Ready to Get Started?

Book a 15-minute discovery call. No pressure, no commitment — just an honest conversation about what AI can do for your business.

Book Discovery Call →